What to do when your connection feels slow
Before you assume an outage, run through this short checklist — then call Homelink if things stay slow.
Quick checks
1) Restart the router. 2) Test on Ethernet if you can. 3) Pause large downloads or cloud backups. 4) See if neighbours on the same network path are affected (we'll help verify).
We're here 24/7
Call 0700 661 060 or 0700 920 900. Have your name and location ready so we can escalate quickly.
Call support now